The normal conventional cleaning methods adopted anyway give me a perfectly clean home!!! There is barely any dust inside. Is there a need of deep cleaning anyway?

Dusting, sweeping and swabbing are the most commonly adopted methods to keep ones house clean. But does visible cleanliness alone ensure a hygienic place? No, not at all!!! All the conventional methods only help displace the dust but the smaller particles cannot be picked up and there is poor dust collection. The residual dust in the air causes allergy. Further a wet swabbed floor attracts dust particles which help bacteria breed further. More so it is incomplete and time consuming. Isn’t it?

Can dusting the house result in allergy?

Did you know that your home is filled with millions of dust mites? Dust Mites are microscopic organisms, which help keep on multiplying in thousands. They are so tiny that 1 gram of dust would contain 19000 of these bugs which release a potent 'allergen' triggering off allergies such as Asthma, Eczema and Rhinitis!!! No wonder you end up with a dust allergy!!!

Do the dust mites affect the other members of the house too, who are not involved in cleaning and dusting?

YES!!! Apart from just the visible dust, the dust mites are present in the sofas, curtains, carpets and every other place you could think of. Did you know that the bed where your child sleeps too has millions of these creatures. Dust mites are dangerous bugs which effect almost each and every member of the household.

Which are the other possible hazardous areas of the house?

The filters of your room air conditioner, the refrigerator, the woolen blankets... each one of them our possible sources of fungal infection, which can spread to your entire house, if not taken care of.

What is the possible way out?

VACUUM CLEANING... Complete, healthy, hygienic!!! The only efficient, convenient, time saving way to thorough deep cleaning. With a wide variety of applications, it is the solution to your cleaning needs.

Does the VC give a shock while running?

Euroclean is "doubly insulated" with a PVC jacket to ensure complete safety. Even a child can use it safely.

How long can one use a VC?

The suction operation can be run for at least 2 hours continuously (depending on your cleaning area and requirement). The blower operation should ideally be done for 30 minutes continuous then a break of 2-3 minutes, then resume.

In our latest model EC XL, we have a built in cut-off mechanism which switches off the motor if temperature goes above 75°C, thus preventing any motor burn - out.

Do you offer lifetime free-service?

Our company policy offers free labour service for any product brought to the Service Centre (if any spare parts need to be replaced these would be charged, if OW/OC) we offer AMC (post warranty) which provides services and replacements.

Can you upgrade my earlier Euroclean to current model?

We can provide you with accessories which will help you extend use of your Euroclean. However, the motor etc. cannot be replaced. Best option is to have another VC, the EC XL as well!!!

Do you have only one model in Direct Sales?

In fact we have recently introduced in few markets a Euroclean range:

Euroclean XL - top-of-the-line 1100 watt domestic VC

Euroclean Swift-Stick cum handy vac for small & quick cleaning jobs.

Euroclean WD-Wet and Dry vac, for wet pick up and dry cleaning.

In addition, the company also has the Tornado range of vacuum cleaners which are available through retail shops.

Tornado Trendy-1100 watt domestic model.

Forbes Handy vac-Handy vac for small cleaning jobs.

How do you compare the XL with Tornado?

Both perform the basic job of vacuum cleaning, but the difference is like a Maruti 800 and Maruti Esteem!!! EC XL offers high suction, hence better cleaning with a range of accessories especially unique ones like Top Cleaning Adaptor, Safepac, etc. Also, it is more rugged with a steel body. It has a host of unique features Tornado has a 1100 watt motor, efficient with a plastic body. Why not see the demonstration of the EC XL and decide for yourself.

How is Drinking Water unsafe?

Bacteria and Viruses cause most of the commonly found water borne diseases.

Bacteria Cause: Gastro-enteritis, Typhoid, Cholera, Paratyphoid, Dysentery and Diarrhoea.

Viruses Cause: Polio, Dysentery, Gastro-enteritis, Diarrhoea. In addition, worm infestations are commonly caused through contaminated water.

How can I ensure Safe Drinking Water?

There are several excellent products that purify water through one of several means:

3 stage Filtration followed by Activated Carbon Chamber and UltraViolet Treatment 3 stage Filtration followed by Iodinated Resin Chamber and Activated Carbon 3 stage Filtration followed by Ozonisation

Ordinary Candle Filters and Muslin Cloth are ineffective in inactivating disease causing bacteria and viruses. Boiling water is a frequently followed preventive measure, that is effective but costly in the long run.

What is the difference between purified water and bottled mineral water?

A reliable, complete water purifier should give you water that is physically, organically and microbiologically pure. More importantly, it should be such that the water is 100 percent pure at the time of use with no scope for recontamination. Bottled mineral water is unfortunately not purified at point of use. Therefore, there can be a chance of recontamination if stringent quality control measures are not followed. Also, this could prove to be quite expensive if consumed on a regular basis. Further, as there is a proliferation of brands available today, chances of spurious water being available is high.

How is UV purification superior compared to other methods like boiling, using candle filters etc.?

Conventional methods of water purification commonly used in homes like boiling, filtering or using candle filters have limitations. Boiling for instance, to be effective must be done for at least 20-25 minutes after water reaches boiling point. Further, while the water is being cooled and stored in containers or bottles, there is always the risk of recontamination. This makes this commonly adopted method impractical, time consuming and often not completely safe.

Do ultraviolet rays really kill bacteria?

Ultraviolet treatment is an international, time tested technology for water purification. Ultraviolet rays of 253.7 Nanometers wavelength damage the DNA of bacteria leading to cell death. If water is kept in contact with ultraviolet rays of the above specified intensity for a certain contact time, then all water-borne disease-causing bacteria and virus will be inactivated.

Is UV (Ultraviolet) light dangerous?

Direct exposure to strong doses of UV light at a close range is dangerous. However in Aquaguard, UV chamber is completely enclosed and no UV light is allowed to escape. There is no chance of exposure to UV light.

Does your AGWP remove even viruses?

AGWP is the only water purifier which has got complete certification for eliminating all known disease causing virus and bacteria from the water in the most simple and effective way. Further in AGWP we do not add any harmful chemicals or resin which could be dangerous in the long-term at the same time the essential minerals and salts in the water which are good for the human body are retained. Hence you get 100% germ-free, clean clear water at the flick of a switch. Why not see a demo for yourself.

How does Ultraviolet treatment compare with membrane filtration? Is it equally safe?

Ultraviolet is an internationally used technology for water purification. Ultraviolet rays have the property of inactivating disease-causing bacteria and virus.

An ultraviolet purifier to be effective must have adequate pre-treatment facilities like a pre-filter and an activated carbon chamber which removes physical and organic impurities. The water that then flows out is physically, organically and microbiologically pure. Further, an ideal ultraviolet purifier must also have a monitoring system that continuously monitors the quality of output water and shuts off the system automatically if purification levels drop below pre-determined standards, thus ensuring that the water drawn is 100% pure and safe.

Membranes are also sometimes used for water treatment. A fine porous membrane can also trap physical particles and some micro-organisms. Membrane filters are storage type where the water is filtered and is collected into a container from where it can be drawn. If the consumption of water is frequent or excessive then there will be a time-lag for re-filling. Further, the membrane needs to be frequently cleaned for it to be effective which is a laborious process. Also, the membrane can get punctured which will then make it ineffective as water will flow out without being filtered. Lastly, these kind of filters have no monitoring systems to check the quality of output water which means that there is no guarantee of safety.

Do you need to boil or filter water again?

Of course not. A complete purification system is one which gives you clear, safe water. Just fill your glass and drink!!!

How am I sure that the water from my AG is 100% safe?

We have strict quality norms at our manufacturing facilities (in fact we are the only company to have ISO 9002 certified factories). Our products are also routinely tested at reputed Indian (give examples of your city) and International Labs (like Thames Water Institute - U.K. University of Pretoria, SA. Local Lab. certificates are available with Water Lab and/or the HOL, while International Certificates are with Technical HQ - Bangalore and at Mumbai - HO Marketing).

Further we offer water testing at our reputed Water Labs (in Mumbai, Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, Hyderabad) wherein we collect your water sample and test it at a very nominal charge.

Why should we be so concerned about indoor air quality?

Air pollution has reached alarming levels in most Indian cities. The result of this pollution has already begun to show in increasing incidences of respiratory problems. The fact is that most homes are well ventilated and the outer air that comes in, freely brings with it various pollutants. So the levels of air pollution is approximately same indoors as outdoors!!!

Families continue to spend 80% of their time indoors. So for most people, the risks to health may be greater indoors than outdoors. It's like living with a slow-acting and invisible enemy.

What makes up indoor air pollution?

The "protected" environment in our homes contains a world we cannot see or even smell but which affects our health and well-being. Particles smaller than 10 microns are not visible to the naked eye. Most pollutants like vehicle exhaust, industrial smoke, tobacco smoke are mostly of this microscopic variety.

The 2 factors that can determine the quality of air indoors are:

Outdoor air: Due to multiple sources of pollution spread all over the city, no area is really safe as pollutants are carried to all parts of the city by the wind. So even homes that are located in a non-industrial area and far from the main road will have pollutants such as industrial smoke, vehicle exhaust, pollen, fine dust, carbon black and gases in the air.

Indoor sources of pollution: These could be cigarettes, wet or moist walls, unclear air-conditioner filters, household pets, stagnant water, household products such as paint, aerosol, sprays, clothes, furnishings, curtains, carpets and in fact, human beings themselves. Nearly everything we use sheds particles contributing to house dust. People shed dead skin and hair all the time.

The resultant pollutants that invade our homes due to indoor and outdoor sources are tobacco smoke, bacteria, spores, animal dander, dust mites, organic fumes, fly ash, lead particles, fibers, gases like carbon monoxide and formaldehyde.

Do you think you are safe in the confines of your air conditioned room?

An air-conditioner filter is usually not designed to filter out particles smaller than 10 microns. Therefore particles smaller than 2.5 microns, which may enter the respiratory system, are not removed. In addition, poorly maintained filters can actually pollute the air through the build-up of biological contaminants. Consequently, a build up of polluted and stale air indoors. In fact, airtight buildings have led to a new phenomenon - "The Sick Building Syndrome".

The Sick Building Syndrome?

In recent years, more and more office buildings with central air conditioning are being made "airtight" and subsequently lacking in ventilation. This is because it is cheaper to re-circulate air that has already been cooled.

The result can be that a large chunk of the building residents may develop symptoms that range from dryness of skin and throat, watery eyes, flu-like symptoms in the short term, to asthma and allergies in the long term.

How does indoor air pollution affect you?

In good times, the human respiratory system has defenses against the larger-sized pollutants. Hairs in the nose, mucus in the respiratory passage and microscopic hair called cilia, lining the respiratory passages, are the body's defenses. But these are limited to particles up to 4 microns.

The particles smaller than that called 'respirable' dust evade our defense mechanism, get deposited on the alveoli and respiratory bronchioles in the lungs and may cause health problems. The chances that you may develop these problems depend on your age, pre-existing medical conditions and individual sensitivity (which varies from person to person).

While the hazards of air pollution are certain, what remains uncertain is the amount of exposure needed to produce specific health effects.

Health effects from indoor air pollution fall into two categories, those that are experienced immediately after exposure and those that do not show up until years later.

Immediate effects include irritation of the eyes, nose, throat, headaches, dizziness, fatigue and increased incidence of colds and coughs. Sometimes the treatment is simply eliminating the person's exposure to the source of pollution, if it can be identified. Symptoms of other problems like asthma, allergies (see next section), hypersensitivity pneumonitis and humidifier fever can also show up soon after exposure to indoor air pollution and may need medical treatment.

Other health effects like Emphysema and Bronchitis may show up after years of exposure. On the other hand, some people can become de-sensitized to biological pollutants after repeated exposure and be perfectly healthy.

A STRATEGY TO MANAGE INDOOR AIR QUALITY

Either try to control the source, which is difficult like...

Stop smoking and discourage others from smoking in your home. If you do smoke, smoke outdoors. Empty water trays in air conditioners and refrigerators frequently and do not permit damp patches and standing water in your home. Clean and dry or remove water-damaged carpets. Regularly clean dust-collecting items like furniture, mattresses, carpets, etc.

Or try ventilation improvements

Install and use exhaust fans in the kitchens to tackle smoke and cooking smells. Opening windows and doors is particularly important when you are involved in short term activities that can generate high levels of pollutants - eg. painting, usage of pesticides, smoking, etc.

OR ELSE JUST INSTALL AN AIR-PURIFIER TODAY

An air-purifier can be used to remove particulate pollutants up to sub-micron sizes. This machine functions by circulating air indoor with a motor-fan unit and filtering it with the help of special filters. Some models additionally have an ionizing unit that helps in cleaning by charging particles. This product category is used worldwide as a measure to control air pollution indoors.

Do you offer any discount on Aquaguard?

Our company policy is to adopt a fixed customer price across India. Since we sell directly from the company to you (no retailer or shop) we employ a fixed price route. Of course, if you are interested in purchasing more than 10 units we have special discount schemes. Our Sales Manager will be able to give you details. Another reason why our company does not have any discount or schemes is because our pricing is value for money. We provide a quality product, from a reputed company, certified by international bodies, we offer doorstep delivery, demonstration, installation and after sales service. No other company can offer their customers these privileges. Why not see our FREE demonstration of the product at your home and decide the value of AGWP for yourself!!! Today over 1.2 million customers in India have recognized this and they trust only AGWP.

A lot of customers complain about your after sales service?

Service is a must for a sensitive product like AGWP to which you entrust your family’s health. Your Aquaguard has a unique auto shut-off mechanism which ensures that the water you get is always absolutely safe. In case there is any problem with your unit which will affect the quality of water you get, the unit automatically switches off. This is because we care for you and your family. Water conditions today are worsening and hence the service requirements sometimes are high (but always to ensure your good health). We keep adding more service centres to provide you with prompt and efficient service, in fact in Mumbai alone we have over 48 response centres to help you access us easily and quickly (and today we are happy to say that over 75% of our customers are extremely satisfied with our service).

Is there anything I can do to help keep my Aquaguard working well?

It’s a very simple procedure called "Backflushing" which cleans the pre-filter as most often your AG stops because the filter candle has choked. Details on some tips on maintaining AG are also in User Guide.

Its so difficult to reach your office, phones are always engaged?

To make it easy for you to reach us, we have added on many facilities. You could call our: Help line (3988 3333.) This is in addition to our regular service centre numbers that you have.

Do you have any exchange offers or buy-backs?

We believe that our products are made to last a lifetime and hence continue to give you pure safe water. In case you wish to upgrade the electronics to our current model (includes features like in-built voltage stabilizer, alarm, etc.), we can do the same in your own product. The upgradation of SE 1000 units will cost Rs.1,950/-. Currently there are no buyback offers.